Grow.Convert.Scale.

We help med spas, clinics, and assisted living facilities convert more leads into clients by fixing where your leads go silent.

Built by leaders from NIH · Sanofi · AstraZeneca · Roche · Columbia Business School

Zenoti
Mindbody
Aesthetic Record
Google
Meta
Twilio

Built to work with your existing systems

THE REAL PROBLEM

You Don't Have a Lead Problem. You Have a Conversion Problem.

Clients now research Reddit, Instagram, YouTube, and ChatGPT before they call. If you're not showing up strong, they chose your competitor before you ever had the chance.

01

Slow Response, Lost Clients

Respond to a lead within 5 minutes and you're 100x more likely to reach them than if you waited 30. You're also 21x more likely to book them. Every minute of silence is revenue walking out your door.

02

They Googled You. And Left.

Prospects Google you before deciding. Stale reviews, missing provider photos, and no "what to expect" content will always lose to a better-presented competitor.

03

Booking Friction Kills Momentum

Between "I'm interested" and "I'm booked" lives your biggest revenue leak. Every extra click, form, or callback costs you clients. Top performers eliminate those gaps.

SERVICES EXCLUSIVELY FOR HEALTHCARE OPERATORS

THE SEVEN FIXES

Here's How You Grow.

We don't start with ads. We start with diagnosis — then fix your #1 constraint before we scale a single dollar of spend.

Start Here

01

Growth Scorecard

Know where you're bleeding

Who it's for: Owners who want clarity before committing budget.

02

Speed-to-Lead System

Respond before they move on

Who it's for: Teams missing calls or losing leads after hours.

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03

Credibility Stack

Win the Google lookup

Who it's for: Practices losing prospects after the Google lookup.

Request Your Scorecard
04

Social Proof Engine

Own the conversation before they call

Who it's for: Practices with weak or inconsistent online reviews.

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05

Turbocharge Your Growth Engine

Scale what's already working

Who it's for: Teams ready to scale once conversion fundamentals are solid.

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06

Activation System

Bring them in

Who it's for: Practices with leads going cold before the first appointment.

Book a Strategy Call
07

Retention Engine

Bring them back

Who it's for: Operators with strong acquisition but weak rebooking.

Book a Strategy Call
WHO WE SERVE

Your Practice. Your Growth Plan.

Predictable Client Flow Without Racing to the Bottom on Price

The real issue is what happens after someone finds you. GBH builds the conversion and retention systems that let you grow without discounting.

  • Respond to every inquiry in under 5 minutes, including after hours
  • Build a review presence that closes for you
  • Reactivate lapsed clients with treatment-timeline automation
  • Track every dollar to actual booked appointments
PROOF OF WORK

Proof Over Promises.

Decades of healthcare marketing leadership. Built into every system we deploy.

Growth Scorecard
Prestige Med Spa · Feb 2026
39/100
Speed-to-Lead
3
Follow-up
2
Booking Path
4
KPI Tracking
3
Trust Signals
5
Retention
4
Messaging
6
7 Fixes — Ranked by Impact
01AI response < 5 minQuick Win
02GBP + review captureQuick Win
03Booking path frictionStructural Fix
04Follow-up automationStructural Fix
05KPI dashboard setupQuick Win
06Lapsed patient win-backStructural Fix
07Offer/messaging testQuick Win
⚡ KPI Snapshot
26 hrs
Speed-to-Lead
18%
Booking Rate
71%
Show Rate
44%
Close Rate
$1,140
Est. LTV

Sample Growth Scorecard

Every engagement starts here. Your #1 constraint identified. Seven fixes ranked by impact.

Client Performance Dashboard
Prestige Med Spa · 8-Week View
↑ Improving
4 min
Speed-to-Lead
↓ from 26 hrs
34%
Booking Rate
↑ +16 pts
82%
Show Rate
↑ +11 pts
61%
Close Rate
↑ +17 pts
$2,400
Est. LTV
↑ +$1,260
Booking Rate — 8 Weeks+16 pts
W1W2W3W4W5W6W7W8

KPI Dashboard Preview

We track metrics that move revenue — not vanity numbers.

GBH Growth System

Diagnosis
Speed to Lead
Credibility
Social Proof
Growth
Activation
Retention

Diagnose first · Scale second

GBH Growth System Framework

Fixing conversion before scaling spend. That's profitable growth.

Integrations

Zenoti
Mindbody
Aesthetic Record
Google
Meta
Twilio

Tool Ecosystem

No rip and replace. Built to work with the platforms you already use.

YOUR NEXT STEP

Your Free 1-Page Growth Scorecard.

Actionable whether you engage us or not.

  • Seven fixes ranked by impact
  • Location-specific notes and insights
  • Implementation roadmap: what to do first

Scorecard delivered in 48–72 hours.

No spam. No pressure. Scorecard delivered in 48–72 hours.

WHO WE ARE

Decades of Healthcare Leadership. Now Working for Your Practice.

GBH was built on a simple conviction: the strategic discipline that launched breakthrough therapies can fix what's breaking in your practice.

CommCore StrategyThought leadership for Pfizer, Gilead, Abbott, Genentech, GSK
Cardiovascular Research FoundationGlobal strategy and partnerships · Chinese Medical Association · 4,000+ interventional cardiologists
Roche (Basel, Switzerland)126 affiliate offices · Global marketing and communications for oncology brands · Co-created INSPIRE for lung cancer patients
AstraZenecaU.S. launch communications for breakthrough lung cancer treatments · patient organization partnerships
NIH Clinical Center6 CEO Awards · Center for Cellular Engineering Launch · Digital Comms Leadership
SanofiGlobal communications for high-profile immunology treatments
Global Blue HealthAI-powered growth systems for healthcare operators

Columbia Business School (Digital Marketing)

Temple University (B.A. Communications/Marketing)

Public Relations Society of America · Board of Directors, New York

The same strategic discipline that launched breakthrough therapies and built global health initiatives now powers your growth.

STRAIGHT ANSWERS

What Healthcare Operators Ask Us

Your Next Move Takes 15 Minutes.

Get your 1-Page Growth Scorecard in 48–72 hours. Seven fixes ranked by impact. No commitment required.

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